Privacy Policy

1. Angel Wings Pet Care ("we," "us," "our") provides pet cremation and memorial services to families in the Gilbert, Chandler, Mesa, and Queen Creek, Arizona area. This policy explains what information we collect, how we use it, and your choices — including for our text messaging program.

When you contact us or request service, we may collect:

• Your name, address, phone number, and email address
• Information about your pet (name, species, breed)
• Pickup details (date, time, location access notes)
• Payment information, processed securely through Stripe (we do not store full card numbers)
• Any notes you share with our staff during intake

We use this information to:

• Schedule and complete pet pickup, cremation, and return of ashes/memorial items
• Communicate with you about your service — confirmations, updates, and arrival notices
• Process payment
• Improve our service and respond to questions

We do not sell your personal information. We share it only with:

• Service providers who help us operate (e.g., Stripe for payment processing)
• Others when required by law

Data Sharing

• We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions
 

1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. 
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at angelwingsarizona@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at angelwingsarizona@gmail.com

You can ask us to update or delete your information, or opt out of text messages at any time, by contacting us at angelwingsarizona@gmail.com.

Angel Wings Pet Care
angelwingsarizona@gmail.com
(480) 524-0019
Serving Gilbert, Chandler, Mesa, and Queen Creek, AZ

We may update this policy from time to time. The effective date above reflects the latest revision.